Major logistics company · First mile
A year coordinating IT, product and operations teams
Before founding Pipa Code, one of us was a project leader for a year in the logistics unit of a major company, working day to day with IT, product, operations and customer service teams on an application with several types of users.
What changed
- Traceability for every package from pickup.
- More accurate delivery predictions.
- Clear accountability when something goes wrong, based on data rather than guesses.
- Lower costs.
- Better delivery on pickup and delivery promises.